Legal Documents

PK9 Poker Terms & Conditions — Please Read Before Use

By creating an account at PK9 Poker, you are deemed to have accepted these Terms and Conditions. Please read this page carefully before using our services.

Last Updated: January 2026
Key Terms at a Glance

Account Eligibility

You must be at least 18 years old and reside in Bangladesh or an approved region to use PK9 Poker.

Bonus & Promotions Policy

All bonuses are subject to specific wagering requirements. Please read the relevant terms carefully before accepting any bonus.

Deposit & Withdrawal Rules

Specific limits and processing rules apply to deposits and withdrawals via bKash, Nagad, and bank transfer.

Security & Verification

Identity and payment method verification is required before any withdrawal. This is in place to protect your account.

Prohibited Activities

Fraud, multi-accounting, and bonus abuse are strictly prohibited and may result in account termination.

Responsible Gaming

PK9 Poker promotes responsible gaming. Self-exclusion, limit-setting, and support tools are always available.

1

General Terms & Introduction

These Terms and Conditions apply to the PK9 Poker website and all services operated under it. By accessing PK9 Poker, creating an account, or using any of our services, you confirm that you have read, understood, and fully agree to these terms.

PK9 Poker is a licensed online gaming platform offering a wide variety of gaming entertainment to users in Bangladesh. Our mission is to provide a safe, fair, and responsible gaming environment.

Important Note: These Terms and Conditions constitute a legally binding agreement. If you do not agree with any of the terms, please refrain from using PK9 Poker's services.


2

Account Registration & Eligibility

Age & Eligibility Requirements

You must be at least 18 years of age to open an account and play at PK9 Poker. We reserve the right to verify your age at any time, and any account found to belong to a minor will be closed immediately.

One Account Policy

Only one account is permitted per person, household, device, or IP address. Any attempt to open multiple accounts may result in all associated accounts being suspended and balances forfeited.

Information Required for Registration
  • Full legal name as it appears on your National ID or passport
  • Active email address
  • Valid mobile number
  • Date of Birth
  • BKash or other payment method details

Registering with false information may result in withdrawal holds and account termination. Always sign up with accurate and honest details.


3

Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals at PK9 Poker.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳200৳500Instant
Nagad৳200৳500Instant
Bank Transfer৳1,000৳1,0001–6 Hours
Visa/Mastercard৳500৳1,0005–15 Minutes

Withdrawal Terms

  • Account verification must be completed before any withdrawal can be processed.
  • Withdrawals are generally processed back to the same payment method used for the original deposit.
  • Wagering requirements must be met before any bonus balance can be withdrawn.
  • You cannot submit a new withdrawal request while one is already being processed.
  • A maximum of ৳50,000 may be withdrawn per day (this may vary by VIP tier).

Warning: The source of deposits and the destination of withdrawals must belong to the same individual. Deposits or withdrawals through third parties are strictly prohibited.


4

Bonuses & Promotional Offers

PK9 Poker offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which are detailed in the respective offer description.

Wagering / Playthrough Requirements

Most bonuses require a minimum wagering amount before withdrawal. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place ৳30,000 in bets before you can withdraw.

Important Bonus Rules
  • You cannot activate a new bonus while another bonus is already active.
  • Maximum withdrawal limits may apply to winnings derived from bonuses.
  • Any offer will be voided if the bonus claim deadline has passed.
  • Bonus contribution rates may vary depending on the game.
  • PK9 Poker reserves the right to modify or cancel any bonus offer at any time.

5

Gaming Rules & General Conduct

All users must follow a basic code of conduct while playing at PK9 Poker, ensuring a fair and comfortable environment for everyone.

  • Game outcomes are determined by certified RNG technology — with no human intervention whatsoever.
  • Fair play is guaranteed across all games. Bias and manipulation are not possible.
  • Using automated bots or software during gameplay is strictly prohibited.
  • Exploiting any system glitch or bug for unfair advantage is strictly prohibited. If you encounter such an issue, please report it to our support team immediately.
  • If you have any concerns about a game outcome, please contact support. Logs for every game are stored and available for review.

PK9 Poker believes that following the rules makes gaming enjoyable for everyone. In the event of any dispute, the decision of PK9 Poker management shall be considered final.


6

Prohibited Activities

The activities listed below are strictly prohibited at PK9 Poker. Any violation will result in immediate account termination and balance forfeiture.

List of Prohibited Activities
  • Operating multiple accounts under the same person's name
  • Use of stolen or unauthorized payment methods
  • Using multiple accounts to exploit the bonus system for profit (bonus abuse)
  • Hacking, cracking, or any unauthorized intrusion attempt within the game
  • Using the platform for money laundering or to conceal the proceeds of illegal activity
  • Attempting to gain unauthorized access to another player's account
  • Exploiting system errors or glitches

We monitor all transactions and gaming activity. If suspicious activity is detected, the account may be suspended immediately pending investigation.


7

Responsible Gaming Policy

PK9 Poker is firmly committed to responsible gaming. Gaming should be a form of entertainment — not a source of financial hardship.

Protective Tools

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Loss Limit: The game will automatically stop once you have lost a set amount.
  • Session Limit: Set a time limit for your gaming sessions.
  • Self-Exclusion: Exclude yourself from gaming for a set period of time.
  • Reality Check: You will receive regular updates on your gaming time and spending.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming Go to page.


8

Privacy & Personal Data Protection

PK9 Poker handles your personal information with the utmost confidentiality. Our full Privacy Policy On this page provided in detail.

Data Collection & Use

  • Your information is used solely for service delivery and security purposes.
  • Your information is never shared with third parties — except where required by law.
  • All data is stored with SSL 256-bit encryption.
  • You may request a correction or deletion of your personal information at any time.

9

Account Closure & Suspension

PK9 Poker reserves the right to suspend or close your account under the following circumstances:

  • If a breach of the Terms and Conditions is established
  • If evidence is found that an account was opened using a false identity or fraudulent information
  • If fraud or any attempt at deception is detected
  • If your account has been inactive for an extended period (12 months or more)

You may also request account closure at any time by emailing [email protected]. Any verified balance will be returned to you.


10

Limitation of Liability

PK9 Poker always strives to provide the best service; however, our liability is limited in certain circumstances.

  • PK9 Poker is not responsible for any issues arising from internet disconnection during gameplay.
  • Our liability for losses caused by unforeseen technical issues (such as server downtime) is limited.
  • PK9 Poker is not liable for delays caused by third-party payment gateways.
  • Losses resulting from a user's own errors — such as placing an incorrect bet amount — are not covered by us.

11

Policy on Changes to Terms

PK9 Poker reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes via email or on-site notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

Final Note: For any questions regarding these Terms & Conditions, contact our support team at [email protected]. PK9 Poker is always here for you.

Frequently Asked Questions

Minimum bet amounts vary by game at PK9 Poker. Most slots and arcade games (such as Fish Hunter) start from ৳10. Sports Betting generally starts from ৳50. Live Casino tables start from a minimum of ৳100. Keno and poker start from ৳20. The specific rules for each game can be found within the game or in the Cashier section. Maximum bet limits may vary depending on account type and VIP tier.

Log in to your PK9 Poker account and navigate to "Settings" or the "Responsible Gaming" section to access a range of protective tools. You can set daily deposit limits, loss limits, session time limits, and self-exclusion — all from one place. Reducing a limit takes effect immediately, but increasing one requires a 24–72 hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment. Once self-exclusion is activated, it cannot be reversed until the specified period has ended. For more details, visit the Responsible Gaming page View.
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Read the terms? Now let's get started!

Enjoy gaming in a safe and transparent environment at PK9 Poker. Open an account today and claim your welcome bonus.

For players aged 18 and above. Please play responsibly within these terms.
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